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Contact Support
You have questions, we can help.
To speed up the support process, please follow the links below to submit a request. Binary Stream’s standard Support & Enhancement Plan include a follow-up within eight hours. If you are interested in our Extended Support Package which provides you with a three hour response time, please contact sales@binarystream.com to learn more.
Before you begin, make sure all of the following are true.
- We are current on our Support & Maintenance Plan (if not click here)
- Our Binary Stream Product is being used in the Live System
- The Issue we are having is found in the Live System or a restored backup of the Live System
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